Robin Altwarg: Counselling in London
Fresh Insight Counselling London

Robin Altwarg BSc (Hons) MSc MBPsS MBACP (Accred)

Confidential, professional counsellor and psychotherapist in London

Contact London therapist Robin Altwarg
Book a counselling appointment
My practice: counselling, therapy in London
Individual and couples counselling
Counselling via Skype
Counselling: Corporate clients

Counselling via Skype

Counselling is now available face-to-face via the internet using Skype software. Skype is both free to download and free to use for video calls.

In order to use Skype you will need a computer, a broadband connection of at least 500kbps, a webcam and a microphone. Many laptops now include a built-in webcam, but if your computer does not have one these are inexpensive to buy. A headset provides more privacy and comfort, but is not essential. Skype software can be downloaded to your computer from Skype uses encryption so video calls made using it are confidential.

Counselling via Skype is suitable for a wide range of people and issues. However, I would not recommend its use for psychosis, eating disorders, substance abuse, personality disorders, bipolar depression or for those who are in acute distress, currently experiencing domestic violence or physical or sexual abuse or have a risk of suicide or self-harm. I believe these issues require face-to-face sessions to be treated effectively.

The benefits of counselling via Skype are:

  • Accessible from anywhere in the world.
  • Access to a wider choice of counsellors, which can be useful if looking for someone working with a particular issue or using a particular way of working.
  • Ideal for people living in rural areas who would otherwise have to travel too far to access a counsellor.
  • Access to a counsellor from your home or office as long as you will not be disturbed for 50 minutes.
  • Suitable for those who often have to travel as part of their work and can be accessed from a laptop in the privacy of a hotel room.
  • Parents whose childcare commitments make it difficult to leave home for counselling sessions.
  • People with agoraphobia who are not yet ready to go outside.
  • Enables people with a mobility issue or disability to access counselling.
  • Helpful for those are too shy to use conventional counselling.
  • Saves the time and expense of travelling to a counsellor's consulting room.
  • No need to find a parking space or use public transport.

Before going ahead with counselling via Skype I offer a free 15 minute session. If we both agree to further regular sessions these will usually be for 50 minutes. I do not work using audio alone, so video use will be necessary. To make an appointment please send me a message letting me know when you would be available and stating the town, state/region and country you live in.

All times stated will be GMT “Greenwich Mean Time”.

Fees are payable in advance via PayPal, but only after our first session and you do not need to have a PayPal account to do this. Payment is by any credit or debit card. The fee is £60 per session. Once you have done this open up Skype and add me to your Contact List. My username is “freshinsight1”. If you make an appointment and provide me with your username I will call you at the agreed time.

My expertise lies in the areas of: anxiety, depression, anger, relationship difficulties, stress and low self-esteem.

Here are the answers to some common questions that people have about counselling

Concerns and issues
I deal with:

Adjusting to changes in your life
Affairs and betrayals
Anger management
Avoidant Personality Disorder
Binge drinking
Bisexual issues
Body image
Borderline Personality Disorder
Compulsive lying
Couples counselling
Dependent Personality Disorder
Domestic violence
Drug abuse
Emotional abuse
Gay issues
Generalised Anxiety Disorder (GAD)
Histrionic Personality Disorder
Lesbian issues
Low self-confidence
Low self-esteem
Male rape
Marriage difficulties
Men’s issues
Narcissistic Personality Disorder
Obsessive Compulsive Disorder (OCD)
Obsessive-Compulsive Personality Disorder
Panic Disorder
Personality disorders
Physical abuse
Post-Traumatic Stress Disorder (PTSD)
Relationship issues
Self harm
Self-destructive behaviour
Separation and divorce
Sexual abuse
Sexual minority issues
Social phobia
Unhappiness in childhood
Weight issues
Work related issues
Work/life balance


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© Robin Altwarg: City of London Therapist.